Last updated September 22,2023
Thank you for choosing Royal Limo Services, we are committed to protecting your personal
information and your right to privacy. If you have any questions or concerns about this privacy
notice, or our practices with regards to your personal information, please contact us
at .
When you visit our website (the “Website “), and more generally, use
any of our services (the “Services “, which include the Website), we appreciate that you are
trusting us with your personal information. We take your privacy very seriously. In this privacy
notice, we seek to explain to you in the clearest way possible what information we collect, how
we use it and what rights you have in objection to it. If there are any terms in this privacy notice
that you do not agree with, please discontinue use of our services immediately.
This privacy notice applies to all information collected through our services (which, as described
above, includes our website), as well as, any related services, sales, or marketing.
Please read this privacy notice carefully as it will help you understand what we do with
the information that we collect.
Personal information YOU disclose to us
We collect personal information that you voluntarily provide to us when you create a login id on
the website, express an interest in obtaining information about us or our products and services,
when you participate in activities on the website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and
the website, the choices you make and the products and features you use. The personal
information we collect may include the following:
Personal Information Provided by You. We collect debit/credit card numbers; billing
addresses; contact or authentication data; contact preferences; passwords; usernames; job
titles; mailing addresses; email addresses; phone numbers; names; and other similar
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number (such as a credit card number), and the
security code associated with your payment instrument. All payment data is stored by our
gateway payment.
All personal information that you provide to us must be true, complete and accurate, and you
must notify us of any changes to such personal information.
Information automatically collected

We automatically collect certain information when you visit, use or navigate the website. This
information does not reveal your specific identity (like your name or contact information) but may
include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our website and other technical information.
This information is primarily needed to maintain the security and operation of our website, and
for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
 Log and Usage Data. Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect when you access or use our
website and which we record in log files. Depending on how you interact with us, this log
data may include your IP address, device information, browser type and settings and
information about your activity in the website (such as the date/time stamps associated
with your usage, pages and files viewed, searches and other actions you take such as
which features you use), device event information (such as system activity, error reports
(sometimes called ‘crash dumps’) and hardware settings).
 Device Data. We collect device data such as information about your computer, phone,
tablet or other device you use to access the website. Depending on the device used, this
device data may include information such as your IP address (or proxy server), device
and application identification numbers, location, browser type, hardware model Internet
service provider and/or mobile carrier, operating system and system configuration
 Location Data. We collect location data such as information about your device’s location,
which can be either precise or imprecise. How much information we collect depends on
the type and settings of the device you use to access the website. For example, we may
use GPS and other technologies to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of allowing us to collect this
information either by refusing access to the information or by disabling your Location
setting on your device. Note however, if you choose to opt out, you may not be able to
use certain aspects of the services.

We process your information for purposes based on legitimate business interests, the fulfillment
of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our website for a variety of business purposes
described below. We process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations. We indicate the specific processing
grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
 To facilitate account creation and logon process. If you choose to link your account
with us to a third-party account (such as your Google or Facebook account), we use the

information you allowed us to collect from those third parties to facilitate account creation
and logon process for the performance of the contract.
 To post testimonials. We post testimonials on our website that may contain personal
information. Prior to posting a testimonial, we will obtain your consent to use your name
and the content of the testimonial. If you wish to update, or delete your testimonial,
please contact us at  and be sure to include your
name, testimonial location, and contact information.
 Request feedback. We may use your information to request feedback and to contact
you about your use of our website or services.
 To enable user-to-user communications. We may use your information in order to
enable user-to-user communications with each user’s consent.
 To send administrative information to you. We may use your personal information to
send you product, service and new feature information and/or information about changes
to our terms, conditions, and policies.
 To protect our Services. We may use your information as part of our efforts to keep our
website safe and secure (for example, for fraud monitoring and prevention).
 To enforce our terms, conditions and policies for business purposes, to comply
with legal and regulatory requirements or in connection with our contract.
 To respond to legal requests and prevent harm. If we receive a subpoena or other
legal request, we may need to inspect the data we hold to determine how to respond.
 Fulfill and manage your Reservation. We may use your information to fulfill and
manage your Reservation request, payments, and refunds made through the website.
 To deliver and facilitate delivery of services to the user. We may use your
information to provide you with the requested service.
 To respond to user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have with the use of
our services.

We only share information with your consent, to comply with laws, to provide you with services,
to protect your rights, or to fulfill business obligations. Royal Limo Services does not sell or rent
your personal information to third parties.
We may process or share your data that we hold based on the following legal basis:
 Consent: We may process your data if you have given us specific consent to use your
personal information for a specific purpose.
 Performance of a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfill the terms of our contract.
 Legal Obligations: We may disclose your information where we are legally required to
do so in order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court order or a
subpoena (including in response to public authorities to meet national security or law
enforcement requirements).
 Vital Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which we are involved.

We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access
or store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice.

Yes, we use Google Maps for the purpose of providing better service.
This Website uses Google Maps APIs which is subject to Google’s Terms of Service. You may
find the Google Maps APIs Terms of Service. We obtain and store on your device (‘cache’) your
location. You may revoke your consent anytime by contacting us at the contact details provided
at the end of this document.
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law (such
as tax, accounting or other legal requirements). No purpose in this notice will require us keeping
your personal information for longer than the period of time in which users have an account with
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate technical and organizational security measures designed to
protect the security of any personal information we process. However, despite our safeguards
and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security, and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal information to
and from our website is at your own risk. You should only access the website within a secure

We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
website, you represent that you are at least 18 or that you are the parent or guardian of such a
minor and consent to such minor dependent’s use of the website. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our records. If you
become aware of any data, we may have collected from children under age 18, please contact
us at
You may review, change, or terminate your account at any time.
If you have questions or comments about your privacy rights, you may email us
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
 Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use
and/or comply with applicable legal requirements.
Cookies and similar technologies:  Most Web browsers are set to accept cookies by default.
If you prefer, you can usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could affect certain features or
services of our website.

Most web browsers and some mobile operating systems and mobile applications include a Do-
Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in a
revised version of this privacy notice.

If you have questions or comments about this notice, you may email us at
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it in some
circumstances. If you feel that we are not abiding by this Privacy Policy or to request to review,
update, or delete your personal information, please contact us immediately or submit a request
at or call 866-811-0999 toll free 708-980-6881 direct.